SYMPTOM / TRUST

Emails going to spam in Kenya? Check what receivers see.

When your invoices, quotes and replies land in customers' spam folders, the cause is usually not the words in the email — it is what the receiving server can verify about your domain. You can check that side in about a minute, free, without touching your inbox.

Run the Free Email Check

01 / WHAT RECEIVERS CHECK

Gmail and Outlook judge the domain before they read the message.

Before your email reaches an inbox, the receiving server asks the public records on your domain three questions: is this server allowed to send for this domain, is the message signed by the domain, and what does the domain say should happen when a check fails. If those records are missing or wrong, legitimate mail from you is treated with suspicion — and mail from someone pretending to be you may be treated the same as yours.

This affects Kenyan businesses in a specific way: much day-to-day commerce runs on email to Gmail addresses, and Gmail's rules for bulk and unauthenticated senders have tightened. A domain that never published these records could deliver fine for years and then quietly stop.

02 / CHECK YOURS

One minute, one domain, no access to your mailbox.

The free check reads the public records on your domain and reports what a receiving server sees, in plain language — what passed, what is missing, and what it means for your business. It reads published records only; it cannot see your mailbox, your messages or your provider settings, and a clean result does not prove your email is secure.

If you want to understand the mechanics — what SPF, DKIM and DMARC actually decide, and what a clean check can and cannot prove — the email and trust guide covers them in depth.

Fixing the records is normally a small, low-risk change made wherever your DNS is managed. Onduu does not make the change for you; it shows you and whoever manages your domain exactly what to look at.