The enquiry that never arrived
A contact form that stopped sending. Nobody notices, because a form that fails looks the same as a quiet week.
01 For established Kenyan businesses
Your website looks fine. That is not the same as working.
Enquiries can fail silently. Emails can land in spam or be sent by someone pretending to be you. A domain can expire because nobody was sure whose job it was. These problems rarely announce themselves. They show up as a quiet month. Onduu shows you what is actually happening, from someone who does not sell you the repair.
Control Trust Speed Conversion Resilience Agent fitness
02 / What this looks like in a business
Four ways a business loses money without knowing.
The email sent in your name
Without the right records on your domain, anyone can send email that appears to come from your business. Your invoices can also start landing in customers' spam folders.
The domain nobody owns
The person who registered it has left, or it sits in a supplier's account. Renewal arrives and nobody has the login.
The backup nobody has tested
A backup that has never been restored is a belief, not a plan.
None of these are visible from the front page of your website. That is the whole problem.
03 / Why you cannot see it from the outside
The website is the part you look at. The failures happen around it.
Your website, your email, your domain and your hosting are separate systems that have to work together. Each one can be fine on its own while the path between them is broken. Nobody is responsible for the gap, because the gap does not belong to anyone.
Onduu makes the gaps visible before you spend money on the wrong fix. It does not sell the fix, so the priorities are not a quotation in disguise.
04 / The method
Digital Fitness is how we structure the answer.
Six areas, checked in the same order every time, so results can be compared and argued with.
Control
Who owns the domain, the hosting and the accounts?
↗Trust
Can people tell your email and your site are really yours?
↗Speed
Does it work on a phone, on Kenyan mobile data?
↗Conversion
Is the enquiry path clear, and does it arrive?
↗Resilience
If it broke today, who fixes it and how fast?
↗Agent fitness
If you add automation, what is it allowed to do?
↗05 / How the free scan works
Enter your domain. Nothing else.
Onduu reads what is public — registry records, DNS, email settings and your homepage, the same things anyone else can look up — and returns a Public Signal Score with a coverage figure that says how much could be checked from outside.
What the free scan does not do: it cannot see your backups, your accounts or anything behind a login. Those are marked unverified — not a pass and not a failure. It is not a security test and not a compliance certificate. Confirming them takes the reviewed assessment.
Scan Your Domain Free06 / The reviewed assessment
When you need more than the outside view.
The Digital Fitness Assessment adds the things a public scan cannot reach: a short questionnaire, documents you provide, checks you authorise, and human review. It returns your three priorities and states, for each one, what was checked, when, and what was not.
Your score stays marked "not completed" until that work has genuinely happened. It is a decision tool, not a certificate.
The reviewed assessment is KES 15,000, invoiced only after your request is accepted and the scope is confirmed. The public scan and the free checks stay free.
07 / Who does the work
Independent providers implement. You contract them directly.
The introduction
Ujiajiri connects businesses with independent website and digital-marketing providers through private curated introductions. Nothing is shared until you approve it. Request my provider introduction. The provider you approve contracts with you directly.
Infrastructure
Domains, hosting, email and servers are supplied, billed and supported by the provider you buy them from, not by Onduu. See the infrastructure path for how that route works.
08 / Why trust this
Twenty years of Kenyan domains, DNS, hosting and email.
Wycliffe Onduu has worked with domains, DNS, hosting and email infrastructure in Kenya for around twenty years. Onduu publishes the method, the date, the scope and the limits of every check, so you can disagree with a finding on the evidence.
The first thing the checker found was a real problem on onduu.ke itself. It is written up rather than quietly fixed, because a tool that has never failed in public has not been tested in public.
09 / Free checks and guides
Start with a single question.
10 / Start now
Find out what anyone can already see about your business.
Enter a domain. It takes a minute, it costs nothing, and it tells you where to look first.